Last modified 10th May 2018

1. Scope

This privacy policy covers your usage of and interactions with this website. The data controller responsible for this website is The Living Herb. If you have any questions in relation to our use of your details, please email us at info@thelivingherb.com

2. Your data and how we use it

We collect:

  • questions, queries or feedback you leave, including your email address if you contact us
  • your email address and subscription preferences when you sign up to our email alerts, and how you use our emails - for example whether you open them and which links you click on
  • information on how you use the site, using cookies and page tagging techniques

Access to these data is limited to only the members of our staff who require that data to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • respond to any feedback you send us, if you’ve asked us to
  • send email alerts to users who request them
  • allow you to access services and make transactions
  • provide you with information about local services if you want it

3. Data collected by third parties

This website is hosted by Vidahost.com. The Vidahost privacy policy, which can be viewed at https://www.vidahost.com/legal/privacy-policy#terms, applies to this site.
We use Mailchimp for our email alerts. The Mailchimp privacy policy, which can be viewed at https://mailchimp.com/legal/privacy/, applies to those who sign up for our mailing lists.

3. Access to and sharing of data

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.
Occasionally, we may share any data we collect if we are required to share data with the legal authorities to fulfil our obligations under the law of England and Wales.
If we wish to access or share your data in any way not described in this privacy policy, we will contact you beforehand and only proceed with your explicit consent.

5. Changes to this privacy policy

We may occasionally make changes to this privacy policy. Following any changes, the date at the top of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy.